Individuals who claim they “thrive on change” are sometimes the first to dig in their heels when a new corporate tool is rolled out. With wiki implementations, early adopters often pay the price by experiencing slower performance, missing features, and incomplete or different processes. Phased implementations sometimes don’t progress beyond the first phase due to early negative experiences or lack of interest. Even if the wiki rollout goes smoothly, how to do you get employees to actually collaborate with it?

For some best practices, check out: Sticky Wiki: A Corporate Implementation Case Study